Reply To: Southern Discoveries or RealNZ Which Milford Sound Cruise is the best?

[Sarah]

I would NOT RECOMMEND SOUTHERN DISCOVERIES

The cruise was ok, but the service – booking and post trip was poor! We were booked to do the cruise and discovery and only could do the cruise as the power was out and they said we would get a refund. When we went to the desk they said to email the booking office and we did just that and they refused to refund us which is totally illegal. Every booking agent I’ve spoken to since are shocked with how we were treated.
When trying to book they said they had no spots and when we rang back 5+ minutes later when we saw heaps available online on their website they said “oh they just became available”
So with this experience I’d choose a different company!